As an essential service, we continue operations during pandemic

In light of the ongoing COVID-19 pandemic, we want to reassure our customers and partners that they can count on our continued support. Together, united by the same passion for protecting and improving our world, we will make a difference during this time of uncertainty. 

As we adapt our working methods, many of our team members are teleworking to continue to respond to your requests for our products and services.

• Our Customer Service team remains available during regular business hours.
• We continue to field all residential and commercial service calls. In accordance with government directives, our service teams have adopted additional hygienic measures.
• Our products remain available at our usual depot centres; however, some depots may be temporarily closed according to instructions from local authorities.
• Our regional coordinators remain available by phone, email, or online to help you plan for products that will be installed later in the season.

PTWE UK COVID-19 Risk Assessment Controls

Phone: +44 (0)191 5878650
Email: [email protected]